Sunday, July 5, 2020

Corporates on Campus ALPFA Event [Hult on BostInno] Hult Blog

This article was originally published on BostInno.com ‘Corporates on Campus: ALPFA Event‘. In a joint event the Hult Finance Club and Hult Boston chapter of ALPFA (Association of Latino Professionals for America) organized a panel discussion about navigating the international job search. Nationwide, ALPFA boasts 23,000 members representing over 40 professional and 135 student chapters.   The vision of the organization is to be the premier business organization for expanding opportunities for Latino leadership in the global market. The event brought together a panel of five professionals who spoke on their experiences in pursing a career in the United States. Speakers included, Seth Buks, Investment Consultant Regional Vice President at Columbia Management, Walter Maya, Tax Senior Manager for Ernst Young, Sophia Moon, Partner and Creative Director at Jaggermoon Creative Group LLC, Pranav Metha, Senior Vice President Product and Business Planning for Harvard Pilgrim Health Care, and   Jessyca Feliciano, Human Resources Generalist for Liberty Mutual Insurance, moderated the panel. â€Å"The session provided practical career coaching for the students and allowed ample time for networking. The breadth of student experience was impressive,† said Pranav Metha. Navigating obstacles in the job market is difficult for anyone, but job searching while completing a one-year MBA or Masters degree bring a different set of challenges. â€Å"Networking is key to success in the United States. The only way to find a job is to network,† said MBA alumnus Mayur Chimurkar. â€Å"Of course, you need to have the skills to pass the interview, as the networking will only make sure that your resume lands in front of the recruiting manager.† With the support of campus staff and faculty, clubs have been able to host a number of intimate events where students are getting exclusive opportunities to network with regional executives. â€Å"Seeing professionals from different industries talk with such passion and warmth is really appreciated,† Chimurkar said. â€Å"These sessions are a great opportunity not only for the students to learn from a group of professionals but also for us to learn from the students. I for one can’t believe the level of conversation, sophistication, and intellect that these students take in their approach to the professional job market,† said Seth Buks. â€Å"It gives me great pride and satisfaction in knowing that I may have shaped at least a small idea in the minds of future leaders of our global economy.† Kickstart your career in this education and innovation hotspot by studying at Hults Boston business school. To find out more, take a look at our blog Life in Boston: Introducing Hult House. Download a brochure or get in touch today to find out how Hult can help you to learn about the business world, the future, and yourself. Related posts Academics Beyond (narrow) business concepts: â€Å"Soft† skills turn out to be critical skills News Building success: Dual Degree students win at USASBE Community How going beyond business at Hult helped me launch my company Admissions Accepted Students Weekend: A weekend to remember Careers Career mapping: How to become an executive in the next 5 years 0 Thought leadership How to prepare for an uncertain future in a world of AI Instagram Hult Rotation offers you a chance to study in a truly global way. Our rotation program allows you to study and be immersed in some of the finest cities in the world. 📠¸: @jasminmanzano . Hult Rotation offers you a chance to study in a truly global way. Our rotation program allows you to study and be immersed in some of the finest cities in the world. 📠¸: @jasminmanzano . Each year, Hult seeks to enroll a talented and ambitious incoming class from all over the world. We look for diverse students with a wide range of experiences, perspectives, and interests—students who will thrive in our unique educational atmosphere. Are you ready for a truly global experience? 📠¸: @iambrunadiniz . Each year, Hult seeks to enroll a talented and ambitious incoming class from all over the world. We look for diverse students with a wide range of experiences, perspectives, and interests—students who will thrive in our unique educational atmosphere. Are you ready for a truly global experience? 📠¸: @iambrunadiniz . We’re excited to start 2020 on a ranking high! Hult is proud to have been placed #28 in Poets Quants 2020 rankings for Best Undergraduate Business Schools in the US. Taking a huge leap of 32 places from our 2019 position, we’re also very happy to have secured top positions in key categories like: life-changing experience, practicality of the degree, and global immersion. . With five global campuses, a student body of over 130 nationalities, and a learn-by-doing approach—Hult offers a student experience like no other. . We’re excited to start 2020 on a ranking high! Hult is proud to have been placed #28 in Poets Quants 2020 rankings for Best Undergraduate Business Schools in the US. Taking a huge leap of 32 places from our 2019 position, we’re also very happy to have secured top positions in key categories like: life-changing experience, practicality of the degree, and global immersion. . With five global campuses, a student body of over 130 nationalities, and a learn-by-doing approach—Hult offers a student experience like no other. . â€Å"I’m from an engineering background and needed a whole new skill set for the industry I wanted to switch to. I learned a lot about myself and how I deal with being out of my comfort zone. I learned both soft and hard skills, from how to work in very diverse teams to key accounting metrics and strategy. I was surprised by how weak I was at certain tasks in English or how strong I actually was in other areas. Hult gave me opportunities to try new things and meet people from places I never thought I would have friends. . My internship experiences gave me the chance to broaden my view of different cultures and different companies. I had the opportunity to work and live with people whose values differed from people in my home country. I thought that this would be difficult, but it gave me the chance to reflect on my own values and assess if they were a result of my home country environment or if they were intrinsically mine. . Diederick ter Kulve (@diederick.terkulve) Netherlands Masters in International Business . â€Å"I’m from an engineering background and needed a whole new skill set for the industry I wanted to switch to. I learned a lot about myself and how I deal with being out of my comfort zone. I learned both soft and hard skills, from how to work in very diverse teams to key accounting metrics and strategy. I was surprised by how weak I was at certain tasks in English or how strong I actually was in other areas. Hult gave me opportunities to try new things and meet people from places I never thought I would have friends. . My internship experiences gave me the chance to broaden my view of different cultures and different companies. I had the opportunity to work and live with people whose values differed from people in my home country. I thought that this would be difficult, but it gave me the chance to reflect on my own values and assess if they were a result of my home country environment or if they were intrinsically mine. . Diederick ter Kulve (@diederick.terkulve) Netherlands Masters in International Business . Say a big hello to our Bachelor of Business Administration program cover star, Elisa Orus Plana âÅ" ¨ . â€Å"I’m excited for the future—especially that I cant predict whats going to happen. Maybe Ill end up in Mexico working for a trading company or maybe in Africa, developing my own business. Everything is possible, and the options are constantly changing. I love the idea that Im never going to be stuck doing the same job until the end of my life if I dont want it to be like this. . Hult really supports me and my ambitions and truly believes that we deserve to be considered as professionals as well as students. Here, I get to express not just my opinions but all elements of myself. From my creative side with the Fashion Society to my finance and business sides in Trading Club and the Management Consulting Club. We get a different type of learning here. Not just essential knowledge and theory, but practical skills and mindset. The school is always evolving. We’re encouraged to innovate and to always look for new ways of doing traditional things. We learn how to be more confident and become aware of how we can impact our environment. The school aims to help you become a better version of yourself and to stand out from the crowd.â€Å" . Elisa Orus Plana French Bachelor of Business Administration Class of 2021 Say a big hello to our Bachelor of Business Administration program cover star, Elisa Orus Plana âÅ" ¨ . â€Å"I’m excited for the future—especially that I cant predict whats going to happen. Maybe Ill end up in Mexico working for a trading company or maybe in Africa, developing my own business. Everything is possible, and the options are constantly changing. I love the idea that Im never going to be stuck doing the same job until the end of my life if I dont want it to be like this. . Hult really supports me and my ambitions and truly believes that we deserve to be considered as professionals as well as students. Here, I get to express not just my opinions but all elements of myself. From my creative side with the Fashion Society to my finance and business sides in Trading Club and the Management Consulting Club. We get a different type of learning here. Not just essential knowledge and theory, but practical skills and mindset. The school is always evolving. We’re encouraged to innovate and to always look for new ways of doing traditional things. We learn how to be more confident and become aware of how we can impact our environment. The school aims to help you become a better version of yourself and to stand out from the crowd.â€Å" . Elisa Orus Plana French Bachelor of Business Administration Class of 2021"> During the final days of 2019, you probably reflected on what you’ve accomplished this year—and even this decade—and what you’d like to achieve in 2020. Let us know in the comments below. During the final days of 2019, you probably reflected on what you’ve accomplished this year—and even this decade—and what you’d like to achieve in 2020. Let us know in the comments below. â€Å"The first time we did group work on the program, I went head-to-head with a colleague. It taught me a lot about how I see people, how people see me, and how conflict can be resolved in a kind and productive way. The best feedback you get, when delivered constructively, is the most critical because it really feeds into how you lead. I’ve completely reversed my leadership style—the result is so much richer and more powerful when you lead from behind and lead with strength. . Studying in tandem with working, whilst challenging, gave me the perfect platform to directly apply learning concepts into my business environment, the competitive landscape, and the real-estate industry as a whole. When I started the program, I was very happy in my corporate role. But my courage and aspirations grew to the point that I took on a whole new direction. Having my career coach, Joanna, as a sounding board allowed me to really be strategic and get to know myself. She coached me thro ugh all the interviews, the research, and the questions. It went in parallel with what I was doing academically and after six months everything just clicked. . I went into the EMBA knowing I had nothing to lose and I’ve come out with everything. Great strength, global friends, amazing learning, mentors from professors, a job I love, and the knowledge that I can set my mind to achieve anything and with the right support and resources I’ll get there.† . Kashani Wijetunga British, New Zealand Sri Lankan Associate Director Senior Strategy Consultant CBRE EMBA Class of 2019 . â€Å"The first time we did group work on the program, I went head-to-head with a colleague. It taught me a lot about how I see people, how people see me, and how conflict can be resolved in a kind and productive way. The best feedback you get, when delivered constructively, is the most critical because it really feeds into how you lead. I’ve completely reversed my leadership style—the result is so much richer and more powerful when you lead from behind and lead with strength. . Studying in tandem with working, whilst challenging, gave me the perfect platform to directly apply learning concepts into my business environment, the competitive landscape, and the real-estate industry as a whole. When I started the program, I was very happy in my corporate role. But my courage and aspirations grew to the point that I took on a whole new direction. Having my career coach, Joanna, as a sounding board allowed me to really be strategic and get to know myself. She coached me thro ugh all the interviews, the research, and the questions. It went in parallel with what I was doing academically and after six months everything just clicked. . I went into the EMBA knowing I had nothing to lose and I’ve come out with everything. Great strength, global friends, amazing learning, mentors from professors, a job I love, and the knowledge that I can set my mind to achieve anything and with the right support and resources I’ll get there.† . Kashani Wijetunga British, New Zealand Sri Lankan Associate Director Senior Strategy Consultant CBRE EMBA Class of 2019 . â€Å"It was now or never. I knew that I’d have likely stayed in my neighborhood for years to come if I didn’t take this opportunity. I’d not lived or studied outside of the U.S. before. So I left my job as a global strategist at an advertising agency and moved halfway around the world. I’ve come back a more culturally aware, well-versed person. I’ve realized that everything is a learning experience and an opportunity for growth. Ill definitely carry this mindset with me into the future. Technology and social media allow us to be different people in several places at once. Im excited to see how I can establish myself in whatever city Ill be lucky enough to call home and still maintain deep connections with people all over the world. I’m inspired by my classmates every day. Hearing some of their life stories and how getting this degree fits into their greater mission has been very humbling. My biggest challenge has been finding the ‘right’ path for me. There have been rooms Ive felt like I shouldnt be in, but now Im proud to feel as though I truly belong, wherever I am.† . Dwayne Logan, Jnr. American MBA Class of 2019 . â€Å"It was now or never. I knew that I’d have likely stayed in my neighborhood for years to come if I didn’t take this opportunity. I’d not lived or studied outside of the U.S. before. So I left my job as a global strategist at an advertising agency and moved halfway around the world. I’ve come back a more culturally aware, well-versed person. I’ve realized that everything is a learning experience and an opportunity for growth. Ill definitely carry this mindset with me into the future. Technology and social media allow us to be different people in several places at once. Im excited to see how I can establish myself in whatever city Ill be lucky enough to call home and still maintain deep connections with people all over the world. I’m inspired by my classmates every day. Hearing some of their life stories and how getting this degree fits into their greater mission has been very humbling. My biggest challenge has been finding the ‘right’ path for me. There have been rooms Ive felt like I shouldnt be in, but now Im proud to feel as though I truly belong, wherever I am.† . Dwayne Logan, Jnr. American MBA Class of 2019 . Happy New Year, Hultians! . Happy New Year, Hultians! .

Wednesday, July 1, 2020

Elements of an Effective Brand Promise

Here’s a promise: by the end of this article you’ll know exactly what a brand promise is and you’ll have plenty of examples that will help you have your own in a matter of minutes. And there’s something more. Related: 5 secrets to building a brand that stands the test of time Are you ever a bit confused about some of the marketing jargon out there? Maybe you’re wondering: Is a brand promise the same thing as a tagline? Is it a word? Is it a phrase? Is it a 30-second pitch? Is there a difference between a brand promise and a unique value proposition? I understand—everyone is using these terms with their own interpretation, right? Fortunately, by the end of this article, everything will be clear. Promise. Ready? Let’s dive right in! What is a brand promise? What’s the first thing that comes to your mind when I say Las Vegas? Was it something related to gambling, poker, blackjack, casinos or nightlife? What’s the first thing you think about when I say Volvo? Was it something related to safety? What’s the first thought you have when I say Mercedes? Was it something about quality and luxury? You see, a brand promise is your perception of how you feel about a brand. A brand promise is not a tagline. Do you know the tagline of Mercedes or Volvo? Probably not, right? But you know what their promise is. You know that they promise you a luxury car (Mercedes) or a safe car (Volvo). And there’s one more important thing. You know that they can keep their promises. But, this is starting to sound like a unique value proposition, right? You promise something that only you have, and people will remember you. Or... is it? Let’s see. A brand promise is not a unique value proposition (but it incorporates one). A unique value proposition (or a unique selling point) basically says: What you do Who you serve (or sell to) How you solve your customer’s needs And how you’re different. Here are a couple of examples: For {target} who {statement of the need or opportunity}, {Name} is {product category} that {statement of benefit}. For content marketing companies who always have tight deadlines, ContentBoost is the content creation software which helps teams produce long-form articles, blog posts and ebooks on high-speed because it lets you build on each other’s ideas. We help X do Y doing Z We help content creation teams write better and faster by dragging and dropping research into documents. We do X, but the difference is {primary differentiator} We help content teams put all their content together, but the difference is that writers are also able to pull from that database and add to a library of bite-sized research. Is this enough to have a strong brand promise? Let’s do a quick imagination exercise. You and I don’t know each other. But let’s say we randomly meet at an event, and I tell you I recently started a company that creates the safest cars on the road ever — even better than Volvo. Basically, let’s say I just tell you my unique value proposition. A simple statement that says what my company does for who and how we’re different. Would you believe me? Probably not, right? You’ve just met me. And if someone asked you half a year later what the top 3 safest car brands are, would you mention my company? There’s probably 0 chance you have that instant association between my company and your safety. This is why a unique selling point is different than a brand promise. So what is, in fact, a brand promise? There are two kinds of brand promises: an implied one and an explicit one For instance, an element of every airline company’s brand promise is that they will get you to your destination safely. You don’t have to promise that any more. It’s an obvious (implied) brand promise. Let’s take another example. A restaurant’s implied brand promise will be that they provide great food with great service. No one comes to a restaurant expecting an awful customer experience, right? But, there are also other elements that are explicitly stated. For instance, when FedEx first started out, they promised you that they â€Å"will get your package to you by 10:30 am the next day.† This is a promise that 1) was different from what everyone else had, and 2) was also something people might not expect, so they stated it explicitly. Here’s the most simple, short and down-to-earth brand promise definition: A brand promise is what you instantly KNOW and FEEL about a brand. But how do you create such a lasting brand purpose or promise? How do you get people to instantly associate your brand with a certain quality like safety, quality, luxury, or whatever you want? How do you move people from being total strangers to trusting your brand? You will see that a brand promise is, in fact, more like a process — and it’s part of the whole branding strategy. Let’s see what the essential elements you should take into consideration are if you want to create an effective brand purpose that people will remember. 1) Start with a promise that you would tell a friend If you want people to remember something about your brand, it first must be clear for you what that something is. And the way you do that is by actually telling it to a friend or an ideal customer. Let’s do a short exercise that will help you create a first draft of your brand promise. Imagine you’re drinking a coffee with your core customer. He is right in front of you, and he’s the best buyer in the world: He’s already researching the kind of products/services you sell He has the money He’s willing to spend it He isn’t overly skeptic He’s already made similar purchases in the past And now, he is just waiting for a reason to buy something from you. What do you promise him in exchange for his hard-earned money? It all boils down to this: If you give me X amount of money I PROMISE I will give you _____ {this product / service} which will help you do / achieve / become _____ {introduce benefits} better than ____ {other services/products} because ____ {why you’re unique}. Let’s say you’re the marketing manager or the CMO of an electronic e-commerce business. Here’s an example of what your brand promise can be: If you give me $1000, I promise I will give you this super-fast, octa-core laptop which will help you simultaneously work on however many engineering programs you want (without buffering or crashing). What makes us unique is that we’re the only ones who use quantum computing, and we’re also the only ones who offer 10 years’ guarantee on every single product you buy from us. You see, the brand promise isn’t a tagline. It isn’t â€Å"Just do it† or â€Å"Think different.† Because that’s not what you would say to a person face-to-face. And this doesn’t have to be limited to a single product or service. It can be also adapted to a more general promise. Let’s take the example above and apply it to the company level. If you choose to do business with us, I promise you’ll never have to suffer from having a dysfunctional device, whether it’s a phone, laptop or any other electronic device. This is because we’re the only ones who have developed special partnerships with all our suppliers, and we’re giving you not just a 10-year guarantee for almost any product you get from us, but free full service and support for the period your device isn’t functioning properly. But is that all? This is the brand promise? What if someone else comes along and says the same thing — or what if you don’t have something so unique to begin with? What if, for instance, you want to create a brand promise for a restaurant, but you don’t have any special dishes? This is how you start developing a more effective brand promise. If you want people to remember it and instantly associate the quality you want — like great customer service, for instance — you also need the next elements. 2) Create a mental movie in people’s minds by making everything ultra-specific One day, a friend of mine decided to do a little experiment: He randomly called about 10 local pizza shops. He said something like: â€Å"Hello, I want to come to your place with 10 friends, but one of the guys insists on going to another restaurant. I need your help to convince him: why is your pizza better?† Here are just some of the responses he got. Response #1: (Annoyed) â€Å"Hmm... Not sure. It’s your call.† That’s how not to make a promise†¦ Response #2: â€Å"We use high-quality ingredients.† This sounds good, but what does quality mean? Plus, do you know anyone who says they don’t use high-quality materials, no matter what they’re selling? You see, this is an implied brand promise. Quality, great customer service, great food, etc. You don’t go to a restaurant and expect bad food, right? So, there must be a better way to make a brand promise. Let’s look at another response my friend got. (Full disclosure: the person who answered this time was actually the owner of the restaurant.) Response #3: â€Å"Oh, well, we use high-quality ingredients. For instance, our sauce and flour are made with true Italian ingredients. Take the cheese, too. It’s not just cow-milk mozzarella. Instead, we use a buffalo-milk mozzarella. And there’s also the sauce. Sir, we don’t use pre-prepared sauce. We use genuine San Marzano tomatoes right from Italy! We’ve been handcrafting pizza for 5 generations. With every crispy bite you take, you taste 90 years of pizza-baking mastery!† You see, the promise is really simple: You get tasty, Italian pizza with high-quality, authentic ingredients, and you can be sure it’s good because they've been perfecting it for generations. See how it all changes when you actually put a picture in people’s heads about what those high-quality ingredients mean or what experience means? Now, is this enough to earn a special place in people’s minds? Well, it is a good start. But if you really want to get people to remember your brand promise, you need to apply element number three from our list. 3) Repeat it over and over again. Across all the channels. By now, you’ve created the first draft of your brand promise. You know what to promise if you’re face-to-face with your ideal client. You also made it ultra-specific, and you can give people all the details on how you’re different and why they should choose you. But, there are so many other brands that try to do the same. How do you get through the noise and get people to remember you? Here is the simplest but most powerful thing you can do: Repeat it as many times as you can. And keep it consistent across every communication channel you use. Why is this so efficient? Well, because each time you repeat your brand promise, you deliver it to people who might not have noticed it previously. There’s more. With each repetition of your core message, your audience gets more familiar with your brand, products & services, and company. This leads to familiarity, to that feeling of acceptance. Once people begin to accept your brand, and your promise, they also begin trusting you. Ultimately, this opens the door to more sales with less resistance. The bottom line is this: no matter how strong, unique or specific your brand promise might be, people won’t remember it unless you repeat it often. How do you repeat a brand promise without annoying people? Here’s how. 4) Use the power of suggestion to make your brand promise memorable How do you suggest to people what you want them to remember? Metaphors, comparisons, analogies and stories are some of the most powerful persuasion techniques you can use. They’re like a backdoor to the human mind (see what I did here?), which make your ideas stick faster and longer than a rational explanation or affirmation. By employing these little techniques, you can repeat your brand promise without annoying your audience. For instance, here’s a visual metaphor used by Viagra when it began selling on Amazon. As†¦ bold as that was, you can still go a step further. Here’s a mind-blowing example. Red Bull’s promise is that it gives you the energy to achieve whatever you want. It will help you do extraordinary stuff because it increases your performance, concentration, reaction speed, vigilance, etc. It empowers you to go beyond limits, right? So, how could they express this better than a jump from the stratosphere? Felix Baumgartner's supersonic freefall from 128k' During a 9-minute fall, Felix Baumgartner set records for both the height of the jump and the speed of descent (830 mph!). Who gave wings to Felix? Red Bull — the event organizer and company that made all this possible. The bottom line is this: let people get the moral of the story. This is how you build that instant association between a certain attribute and a brand. 5) Keep your promises. Even in the little details. You know what they say: trust takes years to build, seconds to break, and forever to repair. It’s true for human relationships, and it’s true for brands, too. You spend a lot of money to get people to finally believe in your promise, but if you don’t pay attention to the little details, it can all fall apart. Here are some photos I’ve taken over the years that perfectly illustrate brand promise misalignments. For instance, let’s say you’re boarding a plane and you see this: The implied brand promise — that they will get you safely to your destination — is gone. In an instant. It’s possible the plane was perfectly safe and the window wasn’t a threat to anyone’s safety, but the message communicated by this photo screams anything but. Or, here’s a sign that I saw posted by the side of the road: They might have a class â€Å"A† office, but they definitely get an F for design. Based on this sign, would you truly believe they have an impressive office? Or, let’s say you’re waiting in a doctor’s examining room and you see this: Is this where a doctor should keep his thermometer sleeves? I’m pretty sure that wasn’t a used cup — but if you think about it, the implied brand promise of any company is (or should be) attention to detail, clean supplies, etc. By failing to pick up on that, you could be sending harmful messages about your brand promise without even knowing it. Now, let’s see a positive example of a brand promise. FedEx’s core promise is that they will go to great lengths to deliver your package on time. And they have stories to prove that. For instance, a driver called Mike O’Donal single-handedly salvaged Christmas for one of his customers. The customer found out just a few days before the holiday that he sent the package to the wrong address, and it didn’t reach its destination. The package contained the only Christmas gift the customer could afford to give her daughter, and now it was in someone else’s hands. So, the driver tried to retrieve the package. When the person at that address denied receiving it, O’Donal decided to play Santa Claus. He purchased a duplicate gift out of his own pocket in time for Christmas Eve. Through his actions, O’Donal did more than just replace a gift — he earned the customer’s gratitude and loyalty. A quick recap on how to create a brand promise that sticks in people’s minds A brand promise is like the moral of the story. Just like in the fairy tales, the moral was rarely directly stated or called out, but it’s implied through every aspect of the story. For instance, nowhere in Pinocchio does it say that lying makes you look bad — but in the end, that’s the message we take with us. So, here are the most important elements of a successful brand promise: Tell your brand promise as you would tell it to your ideal customer face-to-face. Describe your promise in detail. What does â€Å"quality† actually mean? Repeat it across all the channels. Repetition works. Use the power of suggestion: start with analogies, comparisons & metaphors. Make sure you keep your promises, even when it comes to the little things. Ready to start building your brand? Learn about the 10 assets you need to effectively manage a brand online in our free ebook.